At HK TimberBank, we prioritize the security of your personal and financial information. Our website employs industry-standard encryption protocols, including SSL/TLS (Secure Sockets Layer/Transport Layer Security) with 256-bit encryption, to protect all data transmitted between your browser and our servers. This ensures that payment card details, such as credit or debit card numbers, expiration dates, and CVV codes, are safeguarded against unauthorized access during transmission.

Key Security Capabilities:

• Encryption in Transit: All payment information is encrypted using HTTPS, preventing interception by third parties.
• PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards (PCI DSS) Level 1, the highest level of compliance for service providers handling card data. This includes regular vulnerability scans, secure network architecture, and access controls.
• Tokenization: Sensitive card details are tokenized immediately upon receipt, replacing them with unique identifiers. We do not store full card numbers on our servers; instead, we rely on trusted third-party payment gateways (e.g., Stripe or PayPal) for processing.
• Fraud Detection: Real-time monitoring and automated fraud detection tools analyze transactions for suspicious activity, with manual review for high-risk cases.
• Secure Payment Processing: Payments are handled exclusively through certified processors that comply with global security standards. We do not transmit or store card details in plain text.

Policy Guidelines:

• We only collect payment card details necessary for completing your order.
• Access to any stored transaction data is restricted to authorized personnel on a need-to-know basis, with multi-factor authentication required.
• In the event of a suspected security breach, we will notify affected users within 72 hours and cooperate with relevant authorities.
• Users are encouraged to use strong passwords, enable two-factor authentication on their accounts, and avoid sharing login credentials.

By using our site, you consent to these security measures. For questions, contact us at hktimberbank@gmail.com.